FAQs • Chandler, TX • CivicEngage

Can I speak to an officer direct if I call the listed police number?: When you call the Police Dept at (903)849-2181, you will speak directly to a Henderson County Sheriff's Office Communications Officer who then either dispatches an officer to you or will have an officer contact you by phone. This process allows for emergency services to be provided in a given situation much faster than being forced to leave a message if your call went to a desk phone or an officer maned phone who cannot answer.

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Police Department

1. Can I speak to an officer direct if I call the listed police number?: When you call the Police Dept at (903)849-2181, you will speak directly to a Henderson County Sheriff's Office Communications Officer who then either dispatches an officer to you or will have an officer contact you by phone. This process allows for emergency services to be provided in a given situation much faster than being forced to leave a message if your call went to a desk phone or an officer maned phone who cannot answer.

2. When do they test the early warning system sirens?: The early warning alarm system sirens are tested on the second Tuesday of the month at about 12:00 noon. If inclement weather is present a silent test will be performed.

3. What is the curfew in Chandler?: The City of Chandler does not have a curfew.

4. Do I need to register my burglar alarm with the City?: No. Currently, alarm systems do not need to be registered through the Chandler Police Department.

5. Is it legal to discharge a firearm (shoot a gun) in the City?: Sec. 8.01.002 of the City Code of Ordinance makes it unlawful for any person to discharge(shoot) any gun, pistol or firearm of any kind in the City. An exception to this restriction is on a contiguous tract of undeveloped land larger than 20 acres and not within 100 yards of any property line as long as the gun is not pointed in the direction of any building, dwelling, road park or populated area. Officers in the discharge of their duties are exempted. Contact the Police Department at (903)849-2181 for further information.

6. Who do I contact if I want to solicit or pass out flyers?: A peddler permit is required. For information on a peddler's permit, contact Chandler City Hall at (903)849-6853.